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Step-by-step guides for setting up COGS, shipping, attribution, and more.
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Frequently asked questions
How do I set up COGS in Juicy?
You can import costs per product variant, set country-specific COGS, and preserve historical margins. See our COGS setup guide for full instructions.
How does ad attribution work?
Juicy matches orders to the campaign and ad that generated them using UTM parameters. We support Meta, Google, TikTok, Snapchat, Pinterest, and Microsoft Ads. Learn how attribution models work.
Can I connect multiple Shopify stores?
Yes. Juicy supports multi-store analytics so you can view combined revenue, costs, and profit across all your stores. See the multi-store guide.
How do I cancel my subscription?
You can cancel anytime by uninstalling the app from your Shopify store or changing your plan inside the app. Read the cancellation guide.
Is my store data secure?
Yes. We use encryption in transit and at rest, access is restricted to authorized personnel, and we comply with GDPR. Read our Privacy Policy for full details.
I have a question not listed here — what should I do?
Email us at [email protected] and we'll get back to you within one business day.